Then it is better to start praying for the company to get better since the game wouldn't even exists at all without them. In fact, it woudl have shut down together with the kr version and we would have nothing now.
As I said I also thankful that they still run this game. However they need to stop making promises and start making clearer annoucements what's actually gonna happen and what not. For example in the PM letter back in summer he said that clans are very high on the priority list and something will come for sure, never heard anything about clans since then. I can understand 100% when they can't work on clan stuff when more important problems come first, but then they just shouldn't make this vague promises all the time followed by "please wait a little bit longer". This is in my opinion why aeria gets so much hate, if they would just make clear announcements like "Thing X isn't going to happen anytime soon" or "We are not working on A right now but on B" that would be way better than empty promises. Aeria receiving hate is not only the games fault but also because of bad marketing. I however feel sorry for the people working there who actually care about the game but can't do more because of their higher ups.